Privacy policy

1. Who We Are

Emporiumtwentytwo Limited
Registered business address: 128 City Road, London, United Kingdom, EC1V 2NX
Company number: 14459420
Data Protection Officer: [Insert Name or "Contact Privacy Team"]
Email: info@emporiumtwentytwo.com
Phone: [Insert phone number]

2. What Data We Collect

We may collect and process the following types of personal data:

a. Identity and Contact Data

• Full name

• Email address

• Billing and delivery addresses

• Phone number

b. Transaction Data

• Payment details (via secure third-party processors)

• Purchase history

• Order details

c. Technical and Usage Data

• IP address

• Browser type and version

• Device identifiers

• Pages visited, time on site, and navigation patterns

d. Marketing and Communications Data

• Your preferences in receiving marketing from us

• Your communication preferences

3. How We Collect Your Data

We use the following methods to collect data:

• Direct interactions (e.g., order placements, form submissions)

• Automated technologies (cookies, server logs)

• Third-party services (e.g., payment processors, analytics providers)

4. How We Use Your Data

We use your data for the following purposes:

• To process and deliver your orders

• To manage customer relationships

• To personalise your shopping experience

• To communicate with you (including marketing if you opt-in)

• To improve our website and services

• To comply with legal obligations

Lawful bases for processing under UK GDPR include:

• Consent

• Contract performance

• Legal obligation

• Legitimate interests (e.g., business improvement, fraud prevention)

5. Sharing Your Data

We do not sell your data. However, we may share your data with:

• Payment providers (e.g., Stripe, PayPal)

• Delivery services (e.g., Royal Mail, DPD)

• IT service providers (e.g., website hosting, analytics)

• Professional advisors (e.g., accountants, legal consultants)

• Law enforcement or regulators, if legally required

6. International Data Transfers

Where your data is transferred outside the UK, we ensure it is protected by:

• UK adequacy regulations, or

• Standard contractual clauses and appropriate safeguards

7. Data Security

We take appropriate technical and organisational security measures to protect your data, including:

• SSL encryption

• Secure payment gateways

• Access control and authentication protocols

8. Data Retention

We retain your personal data only as long as necessary:

• For legal and accounting purposes (usually up to 6 years)

• To fulfil the purposes we collected it for

9. Your Rights

You have the right to:

• Access your personal data

• Request correction of inaccurate data

• Request erasure of your data

• Object to processing

• Restrict processing

• Request data portability

• Withdraw consent (where applicable)

To exercise these rights, please contact us at info@emporiumtwentytwo.com.

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO):
www.ico.org.uk

10. Cookies

We use cookies to enhance your browsing experience and understand site usage. You can manage cookie settings through your browser or via our cookie banner.

For more details, see our [Cookie Policy].

11. Updates to This Policy

We may update this policy from time to time. Changes will be posted on this page with an updated date.

Contact Us

If you have questions or concerns about this Privacy Policy, contact us at:
📧 info@emporiumtwentytwo.com
📍 128 City Road, London, United Kingdom, EC1V 2NX